Condense the Listing Folder sections 1-6 into section Throw out prelist information and affiliate propaganda. What is your communication system for updating the agent on pending escrows? Do you have deadline board? How would that help? As a great assistant are you asking for referrals when you are speaking to your clients? What is your system for communication to the seller during the closing process? Do you use a script? Do you keep an accurate communication log? Do your closing dates change? If so, what can you do to tighten it down? 3ĥ Closing/Classification File Folder INSTRUCTIONS Use the same Listing File Folder and do the following: 1. 9 PENDING BUYER DISCLOSURE CONTRACT DISCLOSURE LETTER ASSISTANT AND AGENT WEEKLY COMMUNICATION SCRIPTS WEEKLY SELLER UPDATE COMPLETE TRANSACTION SURVEY DEADLINE BOARD EXAMPLE PENDING WEEKLY UPDATE ON THE MARKET NEIGHBOR LETTER JUST SOLD NEIGHBOR LETTER WHAT I LEARNED TODAY CALL 11: HOMEWORK ASSIGNMENTĤ Get Ready! Complete the questions on this page as a warm-up to prepare for your coaching call. Come to the call to have fun and learn! 1ģ Agenda for Today s Call GUIDELINES FOR THIS COURSE. Only paid participants may listen to the call. Pop the Cork Letter Guidelines for This Course 1. Notice to Perform helping the buyer and seller move forward. Develop excellent customer service to increase repeat and referral business. She has coached more real estate professionals than anyone else in the country.1 The Perfect Real Estate Assistant Call 11 Assistant Call Closing Systems Coach: Customer Service: Monica Reynolds Perfect Real Estate Assistant /support Password:Ģ Call 11 Assistant Call: Closing Systems Objectives for Today s Call 1. Monica has dedicated her career to teaching and coaching agents and assistants in the real estate industry. She is regarded in the industry as the leader of innovative real estate systems and effective team building strategies that sustain successful real estate careers. Monica Reynolds has garnered national recognition as a real estate seminar and convention speaker, trainer, and author. Nicole lives in Austin, Texas with her husband & business partner of 20 years, Craig, and their children, Zac and Aspen. When she isn’t pouring into others, you can find her creating new experiences through intentional world travel, watching and studying American Football, or practicing yoga. She firmly believes that having first-hand experience of industry trenches only strengthens business partnerships to a much deeper and more authentic level. Nicole has served as Director of Operations, Listing Agent, and CEO of her own businesses. Since 2003, Nicole has invested her time and expertise to produce over $4 Billion in sales through her real estate businesses and partnerships. Nicole’s entire career has been built from her desire to influence, inspire, and motivate those around her to pursue their dreams, discover their full potential, and defy the odds. Nicole Zuber is a MAPS Operations Executive as well as Head Coach. If you have any questions for me, don’t hesitate to reach out via phone or email. Sign up today, and let’s take the heavy lifting off of you and teach your team the right way. We’ll also help them set up their 411 based on a GPS to help them understand whether they’re winning or losing on a weekly basis. We’ll not only teach them to earn the right as they grow within the business, but we’ll also go over clear job descriptions and the detailed systems and checklists that deliver a great client experience. We’re spending six weeks on each of these roles: Let us coach your team with the Perfect Operations group coaching program that just launched on April 7. “ The first thing your team needs to understand is the definition of clarity. An exemplary operations leader can take over any role of the operation when the chair needs to be filled, be that for the short or long term. The second thing they need is training around the importance of having a full cross-trained operation. What do you do if team members go on vacation or have to take medical leave? The first thing your team needs to understand is the definition of clarity. Has your transaction manager ever had to input a listing, or has your listing manager not been clear on the contract-to-close process? Do you have a director of operations who hasn’t done that either? It happens way more than I like to hear about. Here’s how we can help take your admin staff to the next level.
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